Submit Press Release GroupWeb News Network Africa Alabama Alaska Arizona Arkansas Asia California China Colorada Connecticut Washington DC Delaware Florida France Georgia Germany Ghana Hawaii Idaho Illinois India Indiana Iowa Italy Japan Kansas Kentucky Korea Lousiana Main MaryLand Massachusetts Michigan Minnesota Mississippi Misouri Motana Nebraska Nevad New Hampshire New Jersey New Mexico New York Nigeria North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island Rhode Island Russia South Africa South Carolina South Dakota Spain Tennessee Texas UK Utah Vermont Virginia Washington Weather West Virginia Wisconsin

Home | Search Global IT News: IT News & Press Release Distribution: Contact Center Outsourcing Market in the APAC Region 2015 by Market Research Store   Market Researcch Store (IT-NEWSWIRE.COM, May 12, 2015 ) Deerfield Beach, Florida -- Research Report on "Contact Center Outsourcing Market in the APAC Region 2015-2019" by Market Research Store Our analyst researched the following companies as the key players in the Contact Center Outsourcing Market in the APAC Region: Hewlett-Packard (HP) Co., International Business Machines (IBM) Corp., Sitel Corp. and Teleperformance For further information on this report, please visit- http://www.marketresearchstore.com/report/contact-center-outsourcing-market-in-the-apac-region-4785 Other Prominent Vendors in the market are: [24]7, Alorica, CGS, Convergys, Genpact, HGS, Infomedia Nusantara, NTT Solco, Salmat, Scicom, Sykes, Teletech, Transcosmos, VADS, VXI, West, WNS and Xerox. Commenting on the report, an our analyst said: “One of the major trends emerging in the market is interest from SMBs looking to outsource their contact center functions. Several SMBs across the APAC region, especially in Australia, Japan, India, and China, are adopting contact center solutions. Hosted contact center solutions are preferred as there is no upfront cost involved in setting up the infrastructure.” According to the report, increased need for cost reduction is one of the major drivers in the market. By outsourcing contact center solutions, companies do not need to invest in infrastructure. It also enables them to access local talent, which is available at a lower cost than in the host country. Further, the report states that one of the major challenges that the market faces is the emergence of other contact center outsourcing locations. The Contact Center Outsourcing market in the APAC region has gained technical expertise, which is increasing the salary levels of employees. The emergence of other contact center locations is posing a threat to the market in the APAC region as services are available at a lower cost. The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors. Market Research Store Joel John 18554654651 sales@marketresearchstore.com Source: EmailWire.Com Source: EmailWire.com

Information Technology Resources Application Software Bioinformatics Computers Computer Games Enterprise Software Graphics/Printing/CAD Hardware/Peripheral industrial Computers Information Internet Multimedia Networking Public Sector Robotics Semiconductor Software Telecommunications Webmaster Information Technology (IT) Advertisement Information Technology Sponsors Information Technology Publications We are pleased to offer you this exciting, new, and entirely free professional resource. Visit our Free Information Technology resource center today to browse our selection of 600+ complimentary Information Technology magazines, white papers, webinars, podcasts, and more. Get popular titles including: The Integration Journey—a Field Guide to Enterprise Integration for SOA Government Technology\'s Public CIO Protecting Content During Business Disruption: Are You Covered? No credit cards, coupons, or promo codes required. Try it today!