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(IT-NEWSWIRE.COM, July 25, 2015 ) Seattle, WA -- The President of TrioSportsUSA has often said, "Customer satisfaction is a priority for us. As new products are launched, including the GoPro tripod, Trio keeps the pulse on the customer engagement." Amazon recently released updated statistics for TrioSportsUSA Customer Satisfaction and the results are:
TrioSportsUSA rating: 100 out of 100
100% of 1,000+ orders in the last 12 months met or exceeded expectations
Shipping 100% of orders ship on-time
Service 100% of help requests responded to in 24 hours
Feedback 99% positive customer feedback (235 ratings)
Amazon describes seller rating on the website: "Introducing Seller Rating – a data-driven rating system designed to help you manage your customer satisfaction metrics and measure your performance relative to other sellers."
We are releasing the GoPro tripod. During this time, the Director of Marketing had just finished the launch of another GoPro accessory and was very aware that updated data would be released. At that time, the Director of Marketing said, "The GoPro tripod hit the market earlier this year within the week. The foundation has been laid for this product to be as successful as the smaller case was for us last year. Of course, most of this we owe to customer satisfaction and product design."
It is not uncommon for a company to struggle when multiple products are released into the market. In business schools, this is noted as growing too quickly. One of the first, most apparent signs of a problem would be a dip in customer satisfaction. Amazon reports customer satisfaction data on a daily basis so this is a highly utilized tool by entrepreneurs on Amazon. Should an issue arise with the customer base, the statistics collected are often helpful in detecting where the source of the problem lies.
So far, the Director of Marketing and President are in agreement that results are exceeding expectations thus far. The company just released the Amazon data and will continue to monitor progress.
About TrioSportsUSA
TrioSportsUSA is established in Seattle, Washington and distributes sports, fitness and recreation products designed to help active people get the most out of their outdoor adventures. The company is also geared toward those who record their activities, particularly those that use GoPro cameras.
TrioSportsUSA
Marci
(513) 212-6714
inquiry@TrioSportsUSA.com
Source: EmailWire.Com 
Source: EmailWire.com
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