BPO Market in EU 2015-2019

(IT-NEWSWIRE.COM, September 10, 2015 ) Portland, OR -- BPO is a segment of outsourcing that includes the subcontracting of the specific business process of an organization to third-party service providers. It is an effective strategy of delegating one or more business activities to external companies (vendors), which, in turn, administer and manage the selected activity, based on defined and measurable performance criteria.

The BPO market in the EU is competitive and growing at a steady pace. The EU is becoming a prominent destination for BPO companies to expand their services due to the availability of skilled workforce. Cultural and language proximity among the EU countries facilitates BPO service providers to enhance their customer service. Operational efficiency and quality of service are the other major reasons for companies to outsource their business process to the EU.

BPO Market in EU 2015-2019 to grow at a CAGR of 5.44% during the period 2014-2019.

BPO Market in EU 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. It covers the market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.

Key regions

• Central and Eastern Europe

• Western Europe

Key vendors

• Accenture

• Capgemini

• IBM

• Infosys

• TCS

Other prominent vendors

• 3i Infotech

• Aegis

• Aon Associates

• Cognizant

• Convergys

• EXL

• Firstsource

Market driver

• Cost reduction and efficiency

• For a full, detailed list, view our report

Market challenge

• Data security

• For a full, detailed list, view our report

Market trend

• Cloud computing

• For a full, detailed list, view our report

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Table Of Contents

PART 01: Executive summary

PART 02: Scope of the report

PART 03: Market research methodology

PART 04: Introduction

PART 05: European Union

PART 06: Market landscape

PART 07: Market segmentation by application

PART 08: Market segmentation by end-user

PART 09: Geographical segmentation

PART 10: Market drivers

PART 11: Impact of drivers

PART 12: Market challenges

PART 13: Impact of drivers and challenges

PART 14: Market trends

PART 15: Vendor landscape

PART 16: Key vendor analysis

PART 17: Appendix

PART 18: Explore Technavio

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BPO Market in EU 2015-2019