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Interactive Voice Response System Market 2017 Trends, Growth and Forecast to 2021

 



(IT-NEWSWIRE.COM, May 26, 2017 ) Interactive voice response (IVR) is an automated telephony system that interacts with callers, collects information, and routes calls to the appropriate recipient. An IVR system (IVRS) receives a voice input and touch-tone keypad selection and provides responses by means of voice, fax, callback, and e-mail.

Publisher's analysts forecast the global IVR system market to grow at a CAGR of 12.63% during the period 2017-2021.
For more information about this report: http://www.reportsweb.com/global-interactive-voice-response-system-market-2017-2021 .
Covered in this report
The report covers the present scenario and the growth prospects of the global IVR system market for 2017-2021. To calculate the market size, the report presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources.

The market is divided into the following segments based on geography:
- Americas
- APAC
- EMEA

Publisher's report, Global IVR System Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
- Avaya
- Cisco Systems
- Convergys
- Genesys

Request Sample Copy at http://www.reportsweb.com/inquiry&RW0001684568/sample .

Other prominent vendors
- Altitude
- Aspect Software
- Diagenix
- Exotel Techcom
- Enghouse Interactive
- inContact
- NEC
- Ozonetel
- Pronexus
- Unify
- Vocalcom
- Zendesk

Market driver
- Exponential increase in contact center data.
- For a full, detailed list, view our report

Market challenge
- Technological challenge to IVR system.
- For a full, detailed list, view our report

Market trend
- Rise in use of multi-channel and multi-modal access.
- For a full, detailed list, view our report

Inquire for Report at http://www.reportsweb.com/inquiry&RW0001684568/buying .

ReportsWeb.com

Priya Sisodia

+1-646-491-9876

sales@reportsweb.com

Source: EmailWire.Com

Source: EmailWire.com

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