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(IT-NEWSWIRE.COM, October 06, 2015 ) Monterrey, Nuevo León -- The third month of operation for Marrgon is just coming to an end and founders, brothers Lozano, are proud and excited to announce they just hit another milestone in the company's history: achieving 150 5-star rated customer feedbacks. This accomplishment helps the business position itself as a figure of authority in front of Amazon and will undoubtedly have a positive impact on product's position within the marketplace. Although it's time to celebrate, founders shared some experiences and talked about the great challenge and commitment it means for the future of Marrgon.
As businesses might be familiar with, getting customers to share their review of a product itself is difficult, and for this case it wasn't an exception; the company stated that the 150 feedbacks represented only 5% of their total sales, meaning there's still an area of opportunity on motivating buyers to leave their comments on the product and purchasing experience. Right now, all feedbacks are 5 stars, but Miguel Lozano said this wasn't the case and recognizes the customer service, which they pride on offering, has made the difference; like in any business, there are always small details and errors that make it to the final customer, but it's in this situation where Marrgon embrace it as an opportunity to serve its clients and solve the problem, action that won them negative feedbacks being changed to positive ones thanks to the experience provided and the end product.
Hitting this milestone deserves its celebration, but Alejandro Lozano states that the situation helped reinforce the company's commitment with its customers, motivating it to keep looking for the best products and backing them up with premium customer service. Both brothers thanked their customers for the trust they have given them and want to show this appreciation with a new product they're about to launch this coming month.
About Marrgon
Marrgon is a company focused on commercializing the highest quality miscellaneous products in order to provide customers with everyday solutions.
Marrgon
Angel González
+5218112174497
contact@marrgon.com
Source: EmailWire.Com 
Source: EmailWire.com
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